Addiction is a disease that consumes not only the life of the addict, but also everyone in that person's life. The staff at Hope House Treatment Centers understand the difficulties that families in crisis face and recognize the value of maintaining healthy and supportive relationships while in treatment. Whether it's dropping a note of encouragement in the mail, visiting with a loved one, or attending one of our Family Education Program sessions, we understand the commitment needed to facilitate a loved one's recovery.
Our two facilities are conveniently located just minutes away from Historic Downtown Annapolis and we're just a short car ride away from Baltimore's Inner Harbor, Washington, D.C., and all surrounding airports. For more information regarding local accommodations, please visit the links to the right.
When you visit Hope House Treatment Centers, we want you to connect with your loved one as they pursue active recovery. In consideration of our treatment process, patient safety, and our recovery community as a whole, we have developed the following visitation policy.
POLICIES AND GUIDELINES
Visitation hours are every Saturday afternoon from 1-3pm. Guests are limited to three (3) family members or friends per week. Your patient's counselor will ask for his/her list of visitors on Friday afternoon. Your name must be on the visitation list in order to participate. Visitation is not permitted during the first week of treatment or if the patient is still on detox.
On visitation days, visitors should plan to arrive at 12:45pm to register and sign the required confidentiality form. Please leave personal items such as purses, backpacks, cameras and cell phones in your vehicle - they are not permitted in our building during visiting hours. If a package is brought for a patient, it must be checked in at the front desk for inspection by Hope House Treatment Centers staff. Additionally, Hope House requires all visitors to participate in a mandatory educational presentation beginning at 1pm; visitation with your loved one follows at 2pm. Please note that if visitors are not present for the educational session, they will not be able to visit that day.
Additional visiting hours are held at the Crownsville location on the first and fourth Wednesday of each month from 7:30-8pm. For these sessions, visitors may arrive beginning at 7pm to register and sign the required confidentiality form. All visitors are required to attend an educational session following the visitation from 8-9pm. Please note that any visitor who does not stay for the presentation following these visitations will not be permitted back into Hope House for further visitation sessions.
Upon admission, all patients are subject to a 4-day phone black-out. This simply means that within the first four (4) days of treatment, they will not be allowed to make phone calls unless it is approved by and with their assigned counselor. After the initial 4-day black-out, the patient will be allowed one 10 minute phone call per weekday and two 10 minute phone calls a day on the weekends. If there is an emergency and if you are listed as a contact on the patient's release form, you may call (410) 923-6700 and our staff will assist you. Patients may not have personal cell phones or other electronic/messaging devices while in treatment.
E-MAIL AND INTERNET ACCESS
At this time, our patients do not have access to e-mail.
Cards, letters and packages of support are welcomed and encouraged. Please address mailings as follows:
c/o Hope House Treatment Center
P.O. Box 546
Crownsville, MD 21032
c/o Hope House Treatment Center
419 Main Street
Laurel, MD 20707
FAMILY EDUCATION PROGRAM
Our Family Education Program is designed to build a strong support network for a recovering loved one by exploring coping mechanisms, teaching effective communication techniques, recognizing relapse behaviors, and discussing the ways to rebuild the trust needed to form healthy and productive relationships post-treatment.